Not Amazon or Flipkart, but B2B e-commerce is silently turning the wheels of the economy
With the economy recovering post the Covid-19 pandemic there has been a significant shift in the way Micro Small and Medium Enterprises (MSMEs) buy, sell and operate. While a lot has been written about the B2C e-commerce boom in India, it is B2B e-commerce that is silently turning the wheels of the economy by facilitating critical everyday commerce between businesses.
Driven by necessity during the pandemic and by the governmentโs broader push for digitization of commerce, B2B marketplace platforms have been on the rise and are now an integral part of the operations of retailers, wholesalers, distributors, and even your friendly neighborhood kiranas.
While 2022 saw accelerated adoption of end-to-end B2B platforms, trusted networks, alternative credit scores, and easier access to finance, we can expect several new and interesting trends to gain traction in this space in 2023 that will define how B2B e-commerce will develop in the coming years.